Tuesday, April 22, 2008
Today started off pretty good initially... No trouble... No nothing... Den during the afternoon slot (3 to 6pm)... Kevin asked me to get a list of housekeeping done... So i started on it... N soon everyone was working their asses off... Or almost everyone I should say... I got Jason to clean our signboards and Aldrin to clean the glass panels in the VIP room... I myself went to clean the divider in the VIP room... For your infomation... All these duties needed climbing up and down the ladder... The DAMN TALL ladder... I noe appreciation is not something you get from a particular bunch of pple in NYNY but the least I wanted was sarcastic remarks... A particular Asst Manager came by and said: " I wanna see the VIP room back in it's original position by the time I do row call." Ok... Maybe he was kidding and I give him the benefit of the doubt as he usually is not an asshole... Take it as I took offence cos I was in a "dun-fuck-with-me" mood... Den came another particular Asst Manager who said: "Can you guys please hurry up? It's almost 6 already." Like hello... Where was he when everyone was doing their part in maintaining the cleanliness of the restaurant? He wasn't even there to ensure that everything is in order... He should just stick his freaking d**k into his own mouth to keep it shut... Den during row call... This same particular Asst Manager told us to give our station's customers personalised service and not bother about other pple's station... "So I dun wish to see *ding ding* and you leave your customers to do the food abouyer's job" Like WTF? We're not training our crew to be team players but individualistic, selfish members of the team... If there is even an existing one to start with... Ok... Den everything went pretty ok...Now... Climax of the night...I was station captain of station D... That same particular AM was my second captain... Some bitch who's eyeballs roll at the slightest human movement was the cashier... For your info... This bitch prefers communication with the human race via eyeball rolling... If you wanna be of the same frequency as her... Do practice how to communicate via eyeball rolling first...Yup... Den our dearest Jason's ear started bleeding... I dunno y... Obviously i had to let him go and attend to his ear right? And obviously I had to take care of the food abouyer's job... Thinking I still had an AM as my second captain to watch over my station... Who noes... Before I could even step back into my station... I kena complain that Table 62 ordered a Vongole but had not been served yet... I checked the order and our dearest bitch did not key it in... Oh btw... She also keyed in Peach cooler instaed of green apple cooler for Table 62 too... To my utmost surprise... When I was back at the station... All the sheets of orders where exactly the same as I had left them... What was my second captain doing? So I kena fucking attitude from the customer as i tried my best to rectify the matter... Kena treated worse den dog... I shall not go into details as wat they said to me... Kevin spoke to me but he din scold me or anything but just made me promise it wun happen again... However I felt damn lousy after dat...Mistakes made by me that resulted in this incident...1) I should have informed the 2nd captain that I was leaving the station...2) I should have constantly returned to my station to check its status no matter how busy...3) I should not have trusted that the second captain is capable of taking care of my station...4)I should have double checked all the orders that the bitch keyed... Knowing how smart she is...I did not explain nor try to explain what happened and why this happened... Neither did I try to push the blame to anyone... I admit that ultimately it WAS my fault as a station captain that sth like this happened... I'm willing to bear the blame... At no point of time did I try to push the blame to someone else... Unlike the bitch who immediately started pointing fingers when it happened... No one was pointing finger at her... Unknown to herself that when she pointed to someone... Her four other fingers were pointing to herself...Anyway... I apologised to Kevin and assured him it'll not happen again...Happy stuff...I decorated a chocolate heart today and Kevin said it was good... The new queue sign done up by Fiona was also put up today... Looks good... These are pictures of them...
Nice right? Haha... So happy cos the first time i did the cake it was an immediate failure... The second time was plain but acceptable... This time... 是美的loh!!!
Anyway... It's over today... Tomorrow will be a better day... I hope... And I'll be a better station captain... Cheers to tmr!!!
Cheers :)
xo/-
1:40 AM
Pertie :)
